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Return & Refund Policy
Last updated: January 13, 2026
At Ferro Racing, we strive to ensure customer satisfaction while maintaining the integrity of our made-to-order products. Please read our policy carefully before making a purchase.
Stocked Products (7-Day Return Policy)
Certain items that are kept in stock are eligible for return.
We offer a 7-day return window, starting from the date of delivery. Within this period, you may return eligible stocked items:
- No questions asked
- Item must be unused and in original condition
- Item must be returned in original packaging
After the 7-day period has passed, returns and refunds will no longer be accepted.
Made-to-Order & Custom Products
Many of our products, including big brake kits, are custom-manufactured per order.
Due to the nature of these items:
- All orders are final once placed
- No refunds, returns, or exchanges will be accepted
- Orders cannot be cancelled once production has begun
By placing an order for a custom product, you acknowledge and accept these terms.
Damaged or Incorrect Orders
We take quality seriously. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photographic evidence.
If the issue is verified, we may, at our discretion:
- Repair the item, or
- Replace the item
Refunds will not be issued in these cases.
Shipping
Ferro Racing is not responsible for delays caused by couriers, customs, or circumstances beyond our control.
Shipping fees are non-refundable.
Acceptance of Policy
By completing a purchase on our website, you confirm that you have read, understood, and agreed to this Return & Refund Policy.
Contact Us
If you have any questions regarding this policy, please contact us: